Toliva Ready Kit support

Questions or problems? Email support@letarel.com and include your device model and app version (Settings › About).

Frequently asked questions

How do I add kit items, contacts or health info?

Tap + at the top of the Ready screen and choose a kit item, emergency contact, health info, household member, meeting point, plan steps, drill or document. Health info always belongs to a household member, so add the person first.

How is "% ready" worked out?

It combines your kit (packed items that have not expired), whether you have a family plan and a meeting point, at least one emergency contact, at least one health card entry, and a drill in the last 12 months. It is a simple checklist score, not an official rating.

What does the Call button do?

It opens your phone app with the number filled in. You decide whether to call; the App never calls anyone by itself and is not an emergency service.

How do reminders work?

Turn on reminders in Settings and allow notifications when asked. You get a local notification at 9:00 a week before kit items or documents expire (or on the day, if that is sooner), on drill days and on plan review dates. Notifications only say what kind of check is due.

Why are my health cards "shown on this phone only"?

Everything you enter stays in a local database on your device. Nothing is uploaded or synced, so other devices cannot see it. Turn on the app lock in Settings if you want Face ID, a fingerprint or your passcode to protect it.

Can I use gallons instead of liters?

Yes. Water follows your region automatically; Settings › Units › Water lets you choose liters or US gallons.

How do I delete my data?

Open any record and tap Delete, or use Settings › Delete all data. A single record is deleted at once and can be restored with Undo for a few seconds; deleting all data asks for confirmation first. Settings is the gear at the top of the Ready screen. See the privacy policy for details.