Toliva Home Keeper support

Questions or problems? Email support@letarel.com and include your device model and app version (Settings › About).

Frequently asked questions

How do reminders work?

Turn on “Remind me” when you add or edit a task or payment. A local notification arrives at 9:00 the day before it is due and shows only its name. Allow notifications when asked, or later in Settings › Reminders.

What happens when I mark a repeating task done?

On Home, tap the check next to a task to mark it done, or next to a payment to mark it paid; in Tasks you can also swipe. A repeating task plans the next one automatically, and a repeating payment moves to its next due date. You can undo it for a few seconds.

Can I attach files or photos?

No. Documents keep only their details and dates, such as type, issuer, number and renewal date. Keep the files themselves wherever you store them today.

Do my records sync?

On iPhone, records sync through your private iCloud between your own Apple devices when iCloud is on. On Android, records stay only on the device. There is no sync between iPhone and Android.

How do I change the currency or meter units?

Settings › Preferences. Currency follows your device region at first; saved amounts keep their own currency. Water can be shown in m³ or US gallons, and gas in m³, therms or kWh.

How do I export or delete my data?

Settings › Export my data creates a CSV file you can save or send. Each record can be deleted on its own, and Settings › Delete all data removes everything. A single record is deleted at once and can be restored with Undo for a few seconds; deleting a property or all data asks for confirmation. See the privacy policy for details.

Privacy policy