Toliva Warranty support

Questions or problems? Email support@letarel.com and include your device model and app version (Settings › About).

Frequently asked questions

How do reminders work?

Turn on “Remind me” on a document with an end date, on its page or when you add or edit it. A local notification arrives at 9:00 the chosen number of days before. Allow notifications when asked, or later in Settings › Reminders.

Where are my files?

Photos and PDFs you attach are copied into the app's private storage on this device. On iPhone, document records can also sync through your private iCloud; attached files do not.

How do I use the app lock?

Settings › Privacy › App lock. It uses Face ID, a fingerprint or your device passcode. While it is on, reminders hide document titles.

How do I delete my data?

In Vault › All documents, swipe a document to archive or delete it, or use Settings › Delete all documents. Archiving happens at once and can be undone for a few seconds; every deletion asks for confirmation. See the privacy policy for details.

Privacy policy