Last updated: October 31, 2026
Toliva Parcels helps you keep track of online orders, deliveries, return windows and refunds that you enter yourself. No account is needed, and there are no in-app purchases.
The app only stores what you enter: store names with an optional website, support contact and note; orders with items, quantities, prices, order date, order number, total and note; the carrier type and name, tracking code, an optional tracking link, the estimated and actual delivery dates and the delivery status; the return window; returns with the chosen items, reason, refund or exchange, sent date, return carrier and tracking code, refund amount and dates; receipt and document details (title, type, date, note); your reminder choices and your settings.
Receipts and documents are kept as details only; the app does not store files, photos or other attachments. The app reads your device region to choose a default currency; this stays on the device.
Everything is stored only in a database on your device. There is no iCloud or other sync, and we run no server that receives your records, so we cannot see them.
The app never contacts carriers, stores or marketplaces and does not read your email. A tracking link you saved is opened in your browser only when you tap it; that website’s own privacy rules then apply.
On iPhone, device backups made with iCloud Backup or a computer may include the app’s data, depending on your settings. On Android, app data backup is turned off, so your records are not copied to your Google backup.
The app contains no analytics, advertising, tracking or third-party SDKs. We do not collect location, contacts, advertising identifiers or usage statistics, and we never sell or share your data.
Reminders are optional. When you turn on “Remind me the day before” for an order, the app asks for permission to send notifications and schedules a local notification on your device the morning before the return window closes. Notifications show only the item name, never the store, tracking code or amount. On Android, scheduled reminders are restored after the device restarts. You can turn notifications off in your device settings at any time.
Settings › Export CSV creates a CSV file with your orders, shipments and returns. The file goes only where you choose to save or send it; that recipient’s privacy rules then apply.
A single order, item, return, document or store is deleted at once and can be restored with Undo for a few seconds; deleting all data asks for confirmation first. Deleting an order also deletes its items, returns and documents. Settings › Delete all data removes every record from the device, and uninstalling the app does the same. We hold no copies, so there is nothing else to delete.
The app is a general-audience utility and is not directed at children.
If this policy changes, the date above is updated. If a feature changes how data is handled, the policy is updated before that release.
Publisher: Toliva. Privacy questions: support@letarel.com