Privacy Policy - Toliva Pet Care

Last updated: 2026-10-24

Toliva Pet Care (the "App") is a pet care tracking app published by Toliva. It needs no account and keeps your data primarily on your device. This policy applies to the iOS and Android versions of the App.

Data the App handles

The App only handles information you enter:

Your choice of weight unit (kg or lb) is stored only on your device.

Where data is stored

On Android, data is stored only in a local database on your device.

On iOS, data is stored on your device. If iCloud is enabled for your Apple account, records can sync to your own private iCloud database through Apple's CloudKit. Apple operates this sync; the developer cannot access this data.

What we do not collect

The App does not require an account, sign-in or registration.

No analytics, advertising, advertising identifiers or tracking are used, and there are no third-party analytics or advertising SDKs.

Your records are not sent to a developer server and are never sold.

Sharing the emergency card

When you tap Share card, the App creates a plain-text summary of that pet's emergency card and opens your device's share sheet. It goes only where you choose to send it; the developer never receives it.

Calling your vet or emergency contact opens your phone app with the number you saved.

Notifications

Reminders are optional and are scheduled as local notifications on your device. The App asks for notification permission only when you turn on a reminder, and you can turn notifications off in system settings at any time. Notification content is not sent to any server.

Notification text is kept short and never includes your notes.

Backups

Operating-system backups or device transfer tools may include app data, depending on your device settings.

App backup is disabled on Android.

Deleting your data

You can delete a record, feeding plan, routine or pet inside the App; deletion happens only after you confirm it. Deleting a pet also removes its records.

Settings > Delete all data removes all pets, records and scheduled reminders from the device after you confirm.

Uninstalling the App removes its local data from the device.

If iCloud sync is enabled on iOS, you can delete the iCloud copy in Settings > [your name] > iCloud > Manage Storage.

Health notice

The App keeps records for you and your vet. It does not provide veterinary diagnosis, treatment advice or medical advice. Always follow your veterinarian's instructions.

Children

The App is a general-audience utility and is not directed to children under 13. We do not knowingly collect data from children.

Changes

If this policy changes, the current version is published on this page with a new date. The policy will be updated before release if analytics, accounts or any new data processing are added.

This English version is the reference text. Translations are provided for convenience.

Contact

Privacy and support requests: support@letarel.com

Support page: https://toliva.letarel.com/pet-care-tracker/en/support.html