Toliva Exam Prep Support
Answers to common questions about Toliva Exam Prep. For anything else, email support@letarel.com.
Where are my records stored?
On your device. On iPhone, if you are signed in to iCloud, they also sync through your own private iCloud, which the developer cannot read. On Android they stay on the device. There is no account and no sync between iPhone and Android.
How do I set the scoring rule?
Go to Settings > Exam goal and choose how your score is shown: Percent, Points (set the points for one correct answer) or Scaled (set the maximum score). Under Penalty per wrong answer, choose None, 1/4, 1/3 or 1/2 of a correct answer. Your net is correct answers minus the penalty; blank answers count zero. Pick the rule that matches how your exam is scored.
How does the focus timer work in the background?
Tap Start on the next block in Today's plan. The block runs for its planned minutes, and you can pause and resume. If you switch apps or lock your phone, the timer keeps the correct time. Turn on Alert when a period ends to get a notification when the time is over. Tap Finish to log the study time to the plan item; if you finished by mistake, Undo appears for a few seconds.
How are weak topics chosen?
Weak topics are ranked by accuracy, based on the questions you log for each topic. Tap Plan weak topics to add your weakest and review-due topics to today's plan in one tap.
How do notifications work?
Both are optional. Turn on Settings > Reminders > Daily study reminder and pick a time, or turn on Alert when a period ends under Focus timer. The app asks for permission only when you turn one on or start a focus session. Notification text is generic and never shows your subjects or scores. If you declined the permission earlier, allow notifications for Exam Prep in your device settings.
How do I export my data?
Settings > Export CSV creates a CSV file with your plans, study sessions, mock results and mistakes and opens the share sheet, so you can save or send it.
How do I delete my data?
Settings > Delete all data removes everything from this device after you confirm and, on iPhone, from your iCloud sync too. This cannot be undone. Uninstalling the app also removes its local data.
Is this an official exam app?
No. Toliva Exam Prep is an independent planner and is not affiliated with any exam board. It has no official curricula, question bank, AI or tutoring, and it cannot guarantee results.
Email: support@letarel.com