Toliva Car Care Support

Something not working, or have an idea? Write to support@letarel.com. We aim to reply within 2 business days.

Frequently asked questions

Where is my data?

Your records are stored on your device. There is no account. On iPhone, if iCloud is on for the app, Apple may keep a copy in your private iCloud; the Android app keeps data on the device only.

How is average consumption calculated?

With the full-to-full method: the app adds up the fuel bought between two fills marked “Full tank” and divides by the distance driven. Partial fills count toward the next full tank. You need at least two full-tank fills before an average appears.

How do maintenance reminders work?

A reminder can repeat every set distance, every set number of months, or both; it is due at whichever comes first. Distance is measured from the odometer you enter, so update it now and then. Logging a service of the same type resets the reminder.

Why don't I get notifications for distance reminders?

The app cannot know your mileage until you enter it, so distance reminders appear in the app. Local notifications are sent for document dates such as insurance or inspection, if notifications are allowed in your device settings.

How do I change units or currency?

Open Settings. Distance, fuel volume and consumption units follow your region by default and can be changed there. Changing the currency does not convert amounts you already entered.

How do I add or remove a vehicle?

Tap the vehicle name at the top of the Garage screen to switch vehicles or add one. In Settings you can edit or delete a vehicle; deleting a vehicle also deletes its entries and reminders after you confirm.

How do I delete my data?

See Deleting your data in the privacy policy.