Toliva Job Book Support
Answers to common questions about Toliva Job Book. For anything else, email support@letarel.com.
Where are my records stored?
On your device. On iPhone, if iCloud is on, they can also sync between your Apple devices through your own private iCloud. On Android, they stay on the device. There is no account, and the developer cannot see your data.
Do my records show up on my other devices?
On iPhone, if iCloud is on, records may sync between your Apple devices that use the same Apple ID; this can take a few minutes. The Android app has no sync and opts out of Android backup, so records stay on that phone. Records cannot be moved between iPhone and Android.
How do I record a payment?
To record the full amount still owed, tap “Mark paid” on the job’s row in Today or Jobs; “Undo” right after reverts it. For a partial payment, open the job and tap “Add payment”. Enter the amount, date and method: cash, bank transfer, card or other. The app only keeps a record; it does not take or process payments.
What is on a receipt?
On a job, tap “Share receipt” and choose “Share as text” or “Share as PDF”. The receipt lists the job, customer, quote, payments and balance due. It is a payment summary, not a tax invoice.
How is profit calculated?
On Today, “This month” shows payments received minus expenses recorded in the current month. On a job, profit is the quote minus that job's expenses. These are simple notebook figures, not accounting or tax calculations.
Which currency is used?
New jobs use the currency of your device region, or US dollars if none is set. You can change it in Settings > Currency (Settings is in the ⋯ menu on Today); amounts you already saved keep their own currency.
Can I export my data?
Yes. On Today, tap ⋯ > Export jobs (CSV); the same option is in Settings. It creates a spreadsheet file you can save or share.
How do I delete everything?
Settings > Delete all data removes all customers, jobs, payments and expenses from this device after you confirm. Deleting the app removes them too. Copies in your private iCloud can be removed in iOS Settings > [your name] > iCloud > Manage Storage.
What should I include when I contact support?
Your platform (iPhone or Android), the app version (shown in Settings), your device model and system version, a short description and the steps that lead to the problem. Please do not include customer names, phone numbers, amounts or private job notes.
Email: support@letarel.com